Understanding Management 10th Edition by Daft – Test Bank

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Understanding Management 10th Edition by Daft – Test Bank

 

1. The most recent U.S. census data show that about one-third of all babies born 2011 were members of minority group. 

a. True 

*b. False 

2. The task environmental dimension includes all elements that occur naturally on earth, including plants, animals, rocks, and natural resources such as air, water, and climate. 

a. True 

*b. False 

3. Current employees, management, and especially corporate culture are part of an organization’s internal environment. 

*a. True 

b. False 

4. McDonalds, Burger King, and Checkers are competitors since all three sell fast food to individuals. 

*a. True 

b. False 

5. Labor market forces affecting organizations right now include the growing need for computer-literate knowledge workers and the necessity for continuous investment in human resources through recruitment, education, and training. 

*a. True 

b. False 

6. If Johnson Lumber provides trees for Westvaco Paper Manufacturing, then Johnson Lumber is considered a supplier for Westvaco. 

*a. True 

b. False 

7. An example of part of the legal-political dimension of the general environment is a government’s report on the decline of unemployment rate. 

a. True 

*b. False 

8. A political lobbyist for General Motors fills an essential boundary-spanning role. 

*a. True 

b. False 

9. Managers in partnering organizations, given the increasing environmental uncertainty, are shifting from a partnership orientation to an adversarial orientation. 

a. True 

*b. False 

10. A joint venture involves a strategic alliance or program by two or more organizations. 

*a. True 

b. False 

11. Physical symbols are associated with the surface level of organizational culture. 

*a. True 

b. False 

12. The set of key values, beliefs, and norms, that are shared by members of an organization are combined to create the symbols of an organization. 

a. True 

*b. False 

13. A narrative based on events within the organization that is frequently repeated is called an organizational story. 

*a. True 

b. False 

14. An achievement culture is found in an environment that is dynamic and requires high-risk decision-making. 

a. True 

*b. False 

15. The consistency culture has an external focus and a consistency orientation for a dynamic environment. 

a. True 

*b. False 

16. In today’s business environment, most companies operate in a stable and rigid environment. 

a. True 

*b. False 

17. Corporate culture plays a key role in creating an organizational climate that enables learning and innovative responses to threats from the external environment, challenging new opportunities, or organizational crises. 

*a. True 

b. False 

18. Quadrant A represents organizations that are focused primarily on bottom-line results and pay little attention to organizational values. 

*a. True 

b. False 

19. Companies in Quadrant D put high emphasis on both culture and solid business performance as drivers of organizational success. 

a. True 

*b. False 

20. The cultural leader articulates a vision for the organizational culture that employees can believe in and that generates excitement. 

*a. True 

b. False 

21. Companies in Quadrant A represent the high-performance culture.​ 

a. True 

*b. False 

22. _____ includes all elements existing outside the boundary of the organization that have the potential to affect the organization. 

*a. Organizational environment 

b. Internal environment 

c. Task environment 

d. General environment 

e. Technological environment 

23. All of these are a part of an organization’s task environment, except: 

a. customers. 

b. labor markets. 

c. competitors. 

*d. employers. 

e. suppliers. 

24. GreenTech Candies is a U.S.-based company that manufactures and distributes candy bars and snack foods globally. The company sources most of its cocoa and sugar from South American companies. This business relationship highlights which dimension of the task environment? 

a. Customers 

b. Competitors 

c. Labor market 

d. Culture 

*e. Suppliers 

25. _____ is(are) included in an organization’s task environment. 

*a. Suppliers 

b. Accounting procedures 

c. Technology 

d. Government 

e. Demographic characteristics 

26. Ally’s Applesauce is in the process of hiring sixty new workers. The personnel department has a large pool of unskilled labor to draw from due to the high unemployment rate in the local area. Which dimension of the external environment is involved here? 

a. Sociocultural 

b. Competitors 

c. Technological 

*d. Labor market 

e. Legal-political 

27. When Miami Herald launches a Spanish-language newspaper, El Nuevo Herald, with articles emphasizing Hispanic, Cuban, and Latin American news and sports, it is responding to changes in _____ environment. 

*a. sociocultural 

b. technological 

c. economic 

d. supply chain 

e. geographic 

28. The general environment dimension that includes consumer purchasing power, the unemployment rate, and interest rates is called the: 

a. legal-political dimension. 

b. sociocultural dimension. 

c. technological dimension. 

*d. economic dimension. 

e. task dimension. 

29. The _____ dimension of the general environment includes federal, state, and local government regulations. 

a. technological 

*b. legal-political 

c. economic 

d. sociocultural 

e. international 

30. Which of the following roles is assumed by people and/or departments that link and coordinate the organization with key elements in the external environment? 

a. Figurehead 

b. Liaison 

*c. Boundary-spanning 

d. Disturbance handler 

e. Leader