Test Bank for The Skilled Helper A Problem-Management And OpportunityDevelopment Approach to Helping 11th Edition By Gerard Egan

1. The term “working alliance” refers to which of the following?

  a.  The national association of counselors, social workers, and psychologists

  b.  The relationship between the client and the mental health establishment

  c.  The collaboration between client and helper based on their agreement to counseling goals and tasks

  d.  The rules of counseling that define the schedule and any fees associated with the helping experience

ANSWER:   c

POINTS:   1

DIFFICULTY:   Medium

REFERENCES:   Understand What Makes Helping Relationships Work

QUESTION TYPE:   Multiple Choice

HAS VARIABLES:   False

LEARNING OBJECTIVES:   EGAN.SKIL.19.03.01 – Understand What Makes Helping Relationships Work

NATIONAL STANDARDS:   United States – CSHSE 3.13c – The major models used to conceptualize and integrate prevention, maintenance, intervention, rehabilitation, and healthy functioning
United States – CSHSE 6.16c – Knowledge and skill development in the following areas: 1. Case management, 2. Intake interviewing, 3. Individual counseling, 4. Group facilitation and counseling, 5. Location and use of appropriate resources and referrals, and 6. Use of consultation
United States – CSHSE 7.17d – Developing and sustaining behaviors that are congruent with the values and ethics of the profession
United States – EPAS 6a – Apply knowledge of human behavior and the social environment, person-in-environment, and other multidisciplinary theoretical frameworks to engage with clients and constituencies

DATE CREATED:   2/22/2018 5:27 AM

DATE MODIFIED:   2/28/2018 2:09 AM

2. Which of the following is most accurate regarding the collaborative nature of the relationship between the helper and the client?

  a.  The helper’s primary goal is to cure the client.

  b.  Both the helper and the client have work to do in the problem-management and opportunity-development stages and tasks, and both have responsibilities related to outcomes.

  c.  The helper must follow the stages and tasks of the helping process so that the client can be guided toward a successful outcome.

  d.  The client needs to be as expressive and clear about problems as possible.

ANSWER:   b

POINTS:   1

DIFFICULTY:   Medium

REFERENCES:   Understand What Makes Helping Relationships Work

QUESTION TYPE:   Multiple Choice

HAS VARIABLES:   False

LEARNING OBJECTIVES:   EGAN.SKIL.19.03.01 – Understand What Makes Helping Relationships Work

NATIONAL STANDARDS:   United States – CACREP 5a – Theories and models of counseling
United States – CSHSE 3.13c – The major models used to conceptualize and integrate prevention, maintenance, intervention, rehabilitation, and healthy functioning
United States – CSHSE 6.16c – Knowledge and skill development in the following areas: 1. Case management, 2. Intake interviewing, 3. Individual counseling, 4. Group facilitation and counseling, 5. Location and use of appropriate resources and referrals, and 6. Use of consultation
United States – CSHSE 7.17d – Developing and sustaining behaviors that are congruent with the values and ethics of the profession
United States – EPAS 7c – Develop mutually agreed-on intervention goals and objectives based on the critical assessment of strengths, needs, and challenges within clients and constituencies

DATE CREATED:   2/22/2018 5:27 AM

DATE MODIFIED:   2/28/2018 2:09 AM

3. Outcome research indicates that within the helping relationship, ____.

  a.  the helping experience should be organized around the client’s resources, perceptions, experiences, and ideas

  b.  the helper should regularly make every effort to help the client to see the truth of what is bothering the client

  c.  helping is most successful when the helper helps the client to face difficult or painful feelings

  d.  helping immediately exposes how social and cultural pressures have caused serious difficulties for the client

ANSWER:   a

POINTS:   1

DIFFICULTY:   Medium

REFERENCES:   Understand What Makes Helping Relationships Work

QUESTION TYPE:   Multiple Choice

HAS VARIABLES:   False

LEARNING OBJECTIVES:   EGAN.SKIL.19.03.01 – Understand What Makes Helping Relationships Work

NATIONAL STANDARDS:   United States – CACREP 5j – Evidence-based counseling strategies and techniques for prevention and intervention
United States – CSHSE 9.19b – Client self-determination
United States – EPAS 7d – Select appropriate intervention strategies based on the assessment, research knowledge, and values and preferences of clients and constituencies

DATE CREATED:   2/22/2018 5:27 AM

DATE MODIFIED:   2/28/2018 2:09 AM

4. Counseling research has found that clients typically begin improving ____.

  a.  early in the treatment

  b.  in the middle of the treatment

  c.  later on in the treatment

  d.  after finishing the treatment

ANSWER:   a

POINTS:   1

DIFFICULTY:   Medium

REFERENCES:   Understand What Makes Helping Relationships Work

QUESTION TYPE:   Multiple Choice

HAS VARIABLES:   False

LEARNING OBJECTIVES:   EGAN.SKIL.19.03.01 – Understand What Makes Helping Relationships Work

NATIONAL STANDARDS:   United States – CACREP 5a – Theories and models of counseling
United States – CSHSE 6.16c – Knowledge and skill development in the following areas: 1. Case management, 2. Intake interviewing, 3. Individual counseling, 4. Group facilitation and counseling, 5. Location and use of appropriate resources and referrals, and 6. Use of consultation
United States – EPAS 8b – Apply knowledge of human behavior and the social environment, person-in-environment, and other multidisciplinary theoretical frameworks in interventions with clients and constituencies

DATE CREATED:   2/22/2018 5:27 AM

DATE MODIFIED:   2/28/2018 2:09 AM

5. According to Egan, culture can be understood as which of the following?

  a.  An individual’s racial or ethnic background and composition

  b.  The kinds of music, visual arts, architecture, and literature in which an individual demonstrates the most interest and involvement

  c.  Shared beliefs and assumptions interacting with shared values to produce shared norms driving shared behavior patterns

  d.  The ways in which people interact in a society

ANSWER:   c

POINTS:   1

DIFFICULTY:   Medium

REFERENCES:   Develop a Proactive Appreciation of Diversity as a Sense-of-the World Value

QUESTION TYPE:   Multiple Choice

HAS VARIABLES:   False

LEARNING OBJECTIVES:   EGAN.SKIL.19.03.05 – Develop a Proactive Appreciation of Diversity as a Sense-of-the World Value

NATIONAL STANDARDS:   United States – CACREP 2a – Multicultural and pluralistic characteristics within and among diverse groups nationally and internationally
United States – CSHSE 10.20c – Awareness of diversity
United States – CSHSE 2.12f – Emphasis on context and the role of diversity (including, but not limited to ethnicity, culture, gender, sexual orientation, learning styles, ability, and socioeconomic status) in determining and meeting human needs
United States – EPAS 2a – Apply and communicate understanding of the importance of diversity and difference in shaping life experiences in practice at the micro, mezzo, and macro levels

DATE CREATED:   2/22/2018 5:27 AM

DATE MODIFIED:   2/28/2018 10:24 AM